My Waste Husband
Chapter 827

Chapter 827

In fact, no matter how big a company was or how famous it was, it would always receive some complaints. It was inevitable.

But generally speaking, if there was a complaint, the superiors would deal with this kind of problem.

But now, the cleaner threw the letters of complaint away. It was obvious that there was someone who did this on purpose.

As time passed, if the company had not dealt with these complains, people would start talking about many bad things about the company.

Sylvia found the letters in the trash can and picked them one by one.

"President Lin, you..." Cathy, who was about to enter the company, accidentally saw what was happening here. Her face changed, and she ran over in a hurry, with a panicked look on her face.

"Take a look." Sylvia looked at the complaint in her hand without even raising her head. By Sylvia's feet, there were no less than ten letters of complaint, all over the ground.

Cathy lowered her head. When she saw the content of the letter, her body shook violently.

"This..." Cathy's eyes were also full of incomprehension. Obviously, she had never seen these letters of complaint and did not know that these letters of complaint were thrown away.

"Secretary Lee, send someone to sort it out and take these complaint letters to the office." Henry said and then gave Cathy a wink.

How could Cathy not understand Henry's meaning? She quickly replied, "Okay, I'll go and ask someone to deal with this now."

Henry went over, took Sylvia's arm, and said, "Dear, let's go up first. It's time to go to work. It's not good to be seen by too many people. After all, it's not a good thing."

Sylvia nodded with a pale face and said to Cathy, "Secretary Lee, within an hour, please find out all the documents about the recent complaint and bring them to my office!"

"Okay, I'll do it right away." Cathy nodded her head.

Cathy had been with Sylvia for a few years, so she was also very clear about Sylvia's character.

In other people's eyes, these complaint letters might be handled by others immediately. But for Sylvia, it was absolutely a big deal. From the beginning, the point of view of Sylvia was to put her customers' experience in the first place.

But now, with so many complaints, it could be seen how bad the experience of the Lins Group's customers was.

At 10 o'clock in the morning.

In Sylvia's office on the top floor of the Lins Group.

Sylvia opened more than a hundred complaint letters and read them one by one.

Henry also looked through some of them. Even though he was there, he also frowned. Some things did really make him angry.

Secretary Lee stood aside with her head down, not saying a word.

After reading the last letter of complaint, Sylvia let out a long sigh of relief and said, "The tourism company overcharged people and publicly stated that they wouldn't care about the customers. The car company did not fulfil its promise. It was supposed to deliver a car within three days, but it was

not settled for half a month. The customers wanted their money back, but they were rejected by the company! The shopping mall was taking money from the customers secretly! I am too embarrassed to say more!

But such things happened in our Lins Group!"

Cathy looked up at Sylvia and then quickly lowered her head. She could see that Sylvia was already on the edge of a frenzy at this moment.

Sylvia looked at Cathy and asked, "Secretary Lee, who has been responsible for these matters?"

Cathy, the secretary, replied, "Manager Guo from the customer service department. I'll call him over now."

As Cathy spoke, she took out her mobile phone to make a call.

"No need." Sylvia waved her hand to stop Cathy's movements. "Then, just fire him. I'll give you a name list in the next few days. All the people on the list will be fired from the company, they should never be employed again, and no recommendations for them should be given. Do you understand?"

"Alright." Cathy nodded.

"Okay, you can go ahead and do your own work. Don't tell anyone about this." Sylvia waved her hand.

Cathy turned around and left the office.

Henry put down the complaint letter in his hand, looked at Sylvia and asked, "Dear, what do you want to do?"

"Very simple, find these people one by one!" Sylvia got up and said, "Honey, my ID number can't be used because I will be discovered. Find someone for me and book a tour for two days. I will go to visit Scenery Tour Company." "Okay." Henry nodded and immediately understood Sylvia's meaning.

Looking at the woman in front of him, Henry touched his chin. His wife was going to do a private visit in disguise. Although it was tiring, it would work. If she ordered the executives of the company to investigate directly, she would only find one or two scapegoats. In just one or two months, such a thing would happen again.

Now that Sylvia was like this, she had to book a ticket to the surrounding area for two days. It seemed that she wanted to follow the clues and catch all the people who were involved in this matter.

Henry made a phone call. Soon, the two tickets were booked.

Scenery Tour Company, in other words, was the largest sightseeing company in the whole of Yinzhou. It included all kinds of out-of-the-way trips and at the same time, it also had activities in the city. After all, there were many people coming from other places. They didn't want to travel alone and didn't know how to plan. They would find a tourism agency in the county to be responsible for their two- day trip.

In the whole of Western China, there was not only the Emperor's Mausoleum with a long history, but also the desert, the extremely famous shooting place of the movie Journey to the West. Many people came here to search for fame. They would stand on the city wall where Zi Zhunbao and Zi Xia hugged for the last time, missing the pure love of that time.

With the increase of tourists, tourism in Western Chinese province in recent years had been very prosperous, and there had been a lot of people.

The more people there were, the more benefits they could bring. Facing huge interests, many people would have evil thoughts.

At half-past eleven in the afternoon, Henry and Sylvia changed into some leisure clothes and took a taxi to the entrance of the Scenery Tour Company.

The entire company covered an area of 2,000 square meters. Inside the company, there were a variety of sand tables, as well as models of all tourist attractions around the area. In general, the company's office was like a small tourist attraction.

Some people once said that if they came to Yinzhou, and they could not visit all the attractions, then they would visit the Scenery Tour Company, which was equivalent to visiting all the major attractions in Yinzhou. This company was the company that belonged to the Lins Group.

As soon as Henry and Sylvia entered the entrance of the company, a young man in a suit came over enthusiastically.

"Good afternoon, may I ask if there's anything I can do for you?"

Henry said, "My wife and I have booked two tickets for the surrounding area online. Where should you register?"

The young man, who was enthusiastic just now, immediately changed his face when he heard that Henry had booked a ticket online. He ignored the two of them and went away directly. When Sylvia saw such an attitude, she frowned tightly.